What happens if a Remax user does not agree to the Remax University Terms of Use?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
REMAX, LLC developed RE/MAX University ("RE/MAX University") as a way to deliver educational and motivational programming to RE/MAX Affiliates. With the exception of premium programming, such as accredited courses or recruiting programs, RE/MAX University programming is available free of charge via MAX/Center, which you can access via a computer, or some smart phones, mobile devices, and streaming media players. If you, or the Sales Associates affiliated with your Office, choose to use the RE/MAX University platform, you and/or your Sales Associates will be required to agree to the RE/MAX University platform terms and conditions.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, use of the RE/MAX University platform is optional. If a Remax franchisee or their sales associates choose to use the RE/MAX University platform, they will be required to agree to the platform's terms and conditions. The document does not explicitly state what happens if a user does not agree to the terms and conditions, but it implies that they would not be able to access or use the RE/MAX University platform.
This is a common practice in franchising and software usage; users must agree to the terms of service to gain access. Refusal to agree typically means the service cannot be used. For a Remax franchisee, this means that neither they nor their sales associates would be able to utilize the educational and motivational programming offered through RE/MAX University if they do not accept the terms.
Prospective franchisees should inquire with Remax about any alternative training or educational resources available if they choose not to agree to the RE/MAX University terms. Understanding the full scope of available training and the implications of not using the platform is crucial for making an informed decision about the franchise.