Are Remax franchisees allowed to help others break the rules of platform use?

According to the 2025 Remax Franchise Disclosure Document, franchisees are explicitly prohibited from helping others break the rules of the platform. This restriction is part of the broader terms of use that Remax franchisees must adhere to.

This prohibition means that franchisees must not assist or enable anyone to bypass or violate the platform's guidelines. The FDD also states that franchisees must not interfere with the proper functioning of the platform. This includes any actions that could disrupt the platform's operation or compromise its security.

For a prospective Remax franchisee, this implies a responsibility to ensure compliance not only for themselves but also for others using the platform. Failure to adhere to these rules could result in penalties, including termination of platform access, as Remax retains the right to suspend or terminate access for any violation of the terms of use. Therefore, franchisees should familiarize themselves with all platform rules and ensure their activities and those of their associates align with these guidelines.

Remax also has the right to independently access information generated and stored on optional resources, including information uploaded or automatically transferred. Remax can use this information for various purposes, such as analysis, technical support, and improving the Remax system. This access and usage of information are not limited, and Remax may sell and monetize this information without compensating the franchisee.