factual

Is a Remax franchisee obligated to establish electronic links to Remax, LLC's website, and if so, who determines this requirement?

Remax Franchise · 2025 FDD

Answer from 2025 FDD Document

You must subscribe—and ensure that each Sales Associate (as defined in Subsection 6.J.) subscribes—to MAX/Center (www.remax.net), a password-protected Extranet website which serves as an electronic communication website for the exchange of important RE/MAX information; it is available to RE/MAX Affiliates worldwide through any Internet Service Provider. The software systems that comprise MAX/Center are the proprietary property of REMAX, LLC. This site incorporates basic functions such as e-mail forwarding addresses, messaging, a find an affiliate/office feature ("RE/MAX Roster") which provides information about the entire RE/MAX membership, including relevant personal and professional data, and profiles on all Sales Associates in the RE/MAX System, as well as various enhancements such as industry news, information on and products from approved suppliers (which approved suppliers will charge for purchases you may make from them), online tools for generating marketing materials, and a host of other proprietary functions designed to facilitate communication throughout the RE/MAX network. MAX/Center may include links to other services, websites, or resources, such as a marketing and advertising design and management tools (services that you can access through a link available on MAX/Center are not necessarily part of MAX/Center). The agreement for use of MAX/Center ("MAX/Center User Agreement"), which you and each of your Sales Associates must agree to, sets forth the terms and conditions relating to the use of MAX/Center. REMAX, LLC is not obligated to maintain MAX/Center—or the services offered through MAX/Center as of the Agreement Date—indefinitely and may discontinue it at any time without liability to you. You must also participate in any other Intranet or Extranet we may develop.

Source: Item 22 — Contracts (FDD pages 108–334)

What This Means (2025 FDD)

According to the 2025 Remax Franchise Disclosure Document, Remax franchisees must subscribe and ensure that each Sales Associate subscribes to MAX/Center, which is accessible through www.remax.net. MAX/Center is a password-protected Extranet website that serves as an electronic communication website for the exchange of important RE/MAX information.

REMAX, LLC owns the software systems that comprise MAX/Center. The site includes features such as e-mail forwarding addresses, messaging, a find an affiliate/office feature (RE/MAX Roster) which provides information about the entire RE/MAX membership, including relevant personal and professional data, and profiles on all Sales Associates in the RE/MAX System, as well as various enhancements such as industry news, information on and products from approved suppliers (which approved suppliers will charge for purchases you may make from them), online tools for generating marketing materials, and a host of other proprietary functions designed to facilitate communication throughout the RE/MAX network.

REMAX, LLC is not obligated to maintain MAX/Center indefinitely and may discontinue it at any time without liability. Franchisees must also participate in any other Intranet or Extranet Remax may develop. Franchisees and their sales associates must agree to the terms and conditions set forth in the MAX/Center User Agreement.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.