factual

Does the Remax franchise agreement place any restrictions on how Remax, LLC can use feedback provided by franchisees regarding the site, RE/MAX Marketing Content, or RE/MAX, LLC?

Remax Franchise · 2025 FDD

Answer from 2025 FDD Document

If you provide input or suggestions regarding the Site, including related to RE/MAX Marketing Content or RE/MAX, LLC (collectively the "Feedback"), you hereby grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty free right to use the Feedback for any purpose and in any manner we, in our sole discretion, deem proper.

Source: Item 22 — Contracts (FDD pages 108–334)

What This Means (2025 FDD)

According to the 2025 Remax Franchise Disclosure Document, Remax, LLC has unrestricted rights to use franchisee feedback. If a franchisee provides input or suggestions regarding the Remax website, RE/MAX Marketing Content, or Remax, LLC itself, the franchisee grants Remax, LLC an unrestricted, perpetual, irrevocable, non-exclusive, fully paid, royalty-free right to use that feedback for any purpose and in any manner Remax, LLC deems proper.

This means that Remax can use franchisee feedback without any obligation to compensate the franchisee, attribute the feedback to them, or even use the feedback in the way the franchisee intended. Remax has complete discretion over how the feedback is used, and there are no limitations on their use of it.

For a prospective franchisee, this clause highlights the importance of carefully considering any feedback they provide to Remax. While Remax may value franchisee input, franchisees should understand that they are giving up all rights to that input and that Remax is free to use it in any way they see fit. This is a fairly standard practice in franchising, where the franchisor needs to maintain control over the brand and system, but the breadth of the rights granted to Remax is notable.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.