Are fees paid for Remax University refundable upon account deletion?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
You shall have the ability to delete Your Account, either directly or through a request made to RE/MAX. Any fees paid hereunder are non-refundable. All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, licenses of User Content, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to the 2025 Remax Franchise Disclosure Document, any fees paid for using the Remax platform are non-refundable. Specifically, this applies when a user deletes their account, either directly or through a request made to Remax. This policy is clearly stated within the terms of use agreement that franchisees and their sales associates must adhere to.
This non-refundable policy means that franchisees should carefully consider their usage and subscription levels for the Remax platform. Once a fee is paid, it will not be returned, regardless of whether the account is actively used or if it is deleted. This is a standard practice in many subscription-based services, where fees are often non-refundable to cover administrative and service costs.
Prospective Remax franchisees should be aware of this policy and factor it into their budget and operational planning. It is advisable to fully understand the benefits and usage of the Remax platform before committing to any paid features or subscriptions. This ensures that franchisees can maximize their investment and avoid paying for services they may not fully utilize.