What are some examples of information that would be considered Remax Confidential Information?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
You acknowledge that you have been given access to, will be informed regarding, and become aware of as a result of operating your Office under the terms of the Agreement or other agreements that you may enter into with REMAX, LLC, confidential matters, trade secrets, recruiting techniques, accounting procedures, quality control procedures and other methods developed by REMAX, LLC as part of the System which, for purposes of this Agreement, are owned by REMAX, LLC and which are necessary and essential to the operation of the Franchise, without which you could not efficiently, effectively, and profitably operate the same (collectively the "Confidential Information") . This includes, but is not limited to, information that you may receive at the Initial Education Program, information shared through System communications, and meetings and discussions you may have with officers and other representatives of REMAX, LLC. You further acknowledge that the Confidential Information was unknown to you prior to negotiation for and execution of this Agreement, and that the unique and novel combination of "know how", methods, and operational information that you become aware of as a result of operating your Office, developed by REMAX, LLC and licensed to you by us for the operation of the Office, are peculiar to the real estate business conducted by RE/MAX offices. You agree to take all steps necessary, at your own expense, to protect the Confidential Information, and shall not divulge any of the Confidential Information to any other person either during the Term or subsequent to the transfer, termination or expiration of this Agreement, or after Abandonment of the Office, without our prior written consent. You agree to cause your employees and independent contractors who you have provided with access to Confidential Information to comply with the restrictions of this Subsection.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, franchisees gain access to confidential information that is owned by Remax, LLC. This information is essential to operate the franchise efficiently and profitably. Examples of confidential information include trade secrets, recruiting techniques, accounting procedures, quality control procedures, and other methods developed by Remax as part of its system. This also includes information received during the Initial Education Program, System communications, meetings, and discussions with Remax representatives.
Remax emphasizes that this confidential information was not known to franchisees before they started negotiating and signing the franchise agreement. The combination of "know how", methods, and operational information is unique to the real estate business conducted by Remax offices. Franchisees must take necessary steps to protect this confidential information at their own expense.
Franchisees are prohibited from sharing any confidential information with any other person during the term of the agreement or after its transfer, termination, or expiration, without prior written consent from Remax. This obligation extends to ensuring that employees and independent contractors who have access to confidential information also comply with these restrictions. This is to protect Remax's interests and maintain the integrity of its business operations.