What ethical standards must a Remax Contractor maintain in their real estate activities?

ich Contractor conducts Contractor's day-to-day real estate activities as an independent contractor on behalf of Broker.

• K. Compliance with Laws and Good Business Practices. Contractor shall abide by all applicable laws, ordinances and regulations including, without limitation, local, state and federal laws and regulations relating to real estate transactions and real estate service businesses; data security and protection of privacy and personal information (including but not limited to the use, storage, transmission, and disposal of data regardless of media type); and antisolicitation laws regulating phone calls, texting, spamming, and faxing (including but not limited to the CAN-SPAM Act, the Telephone Consumer Protection Act, and the Telemarketing Sales Rule). Contractor's advertising, marketing and promotion must be completely factual and conform to the highest standards of lawful, ethical advertising. In all dealings with clients, customers, suppliers, public officials, other real estate agents and brokers and the general public, Contractor must adhere to the highest standards of business behavior, honesty, integrity, fair dealing and ethical conduct. Contractor agrees to refrain from any business or advertising or marketing practice which may expose Broker to legal action or liability or adversely affect the reputation or image of Broker, other RE/MAX offices or RE/MAX affiliates, the RE/MAX Network, REMAX, LLC or the goodwill associated with the RE/MAX Marks.
• L. Loyalty. At all times during the term of this Agreement, Contractor shall act under a duty of loyalty in support and in furtherance of the RE/MAX System and RE/MAX Network and shall maintain a proper attitude toward the public, Broker and Contractor's fellow RE/MAX Sales Associates. Contractor shall not engage in any acts or activities that disrupt the Broker's office or are likely to adversely affect the image of Broker, the RE/MAX Network, other RE/MAX offices or Sales Associates, or Franchisor/Regional, or that may detract from or tend to undermine the growth of the RE/MAX Network, including without limitation, any acts in furtherance of any non-RE/MAX real estate business or the establishment of, or acquiring an investment or ownership interest in, any non-RE/MAX real estate business or the recruiting of any RE/MAX Sales Associates for any existing or future non-RE/MAX real estate business which does or may compete with the RE/MAX Network.
• M. Hiring of Personal Assistants and Creating Working Relationships.Without authority from and the prior written approval of Broker, Contractor shall not hire, employ, contract with or for, retain the services of, or arrange for any continuing working relationship with, any licensed or unlicensed personal assistant, or any licensed person, who is not affiliated with Broker nor shall Contractor hold or sponsor the license of any real estate broker or salesperson. Should Broker provide such written approval in the hiring and employment of any licensed or unlicensed personal assistant, Contractor shall maintain insurance policies and coverage that may be required by law – in amounts prescribed by law – such as, but not limited to, workers compensation insurance for employees of Contractor.
• P. Identification as Independent Operation. Contractor agrees to indicate in all dealings with clients, customers, suppliers, public officials and others that Contractor is affiliated as an independent contractor with Broker and that Broker's office is independently owned and operated. Contractor agrees, where appropriate or required by Office Policies, System Standards or the Trademark Manual (defined herein) to include in all marketing materials and advertising placed by Contractor the statement: "Each office is independently owned and operated."
• Q. RE/MAX MAX/Center® Subscription. Contractor agrees to subscribe to MAX/Center® (remax.net.), an extranet website for use by affiliates of the RE/MAX Network. By executing this Agreement, Contractor acknowledges that Contractor read MAX/Center's User Agreement and Privacy Notice which can be found at remax.net, and that Contractor accepts the terms and conditions of MAX/Center's User Agreement and Privacy Notice as they may be revised from time to time.
• R. Authorization to Communicate and Share Personal Information. By executing this Independent Contractor Agreement Contractor authorizes Franchisor and its related parties to (i) communicate with Contractor electronically, including via electronic mail, text message, or social media platforms, and, unless a written communication is required, to communicate with Contractor at any cell phone number provided or listed (including via text messaging), notwithstanding whether any or all of Contractor's telephone numbers appear on a federal or state Do-Not-Call registry; (ii) send communications that may be prerecorded or sent with a system capable of autodialing or sequencing phone numbers or placed with an artificial voice; and (iii) use, share, aggregate with other information,

disclose, or sell Contractor's contact and personal information as well as the contact and personal information of Contractor's clients (collectively, "Contractor Information") to Approved Suppliers, service providers, and other third parties, that all such information becomes the property of Franchisor, and that Franchisor may profit from that information without providing any compensation to Broker or Contractor.

Source: Item 22 — Contracts (FDD pages 108–334)