When engaging in informal dispute resolution with Remax, are parties required to fully participate in the conference?

Based on the 2025 Remax Franchise Disclosure Document, the document does not specify any requirements for mandatory participation in informal dispute resolution conferences. However, the FDD does state that the Contractor (franchisee) shall promptly report to Broker or Broker's broker of record, office manager or other person designated by Broker, all problems, complaints, disputes and controversies arising out of Contractor's conduct and activities.

While the FDD outlines a general expectation of reporting issues, it does not detail the specific steps or requirements for informal dispute resolution, such as mandatory attendance or participation in conferences. The document does mention dispute resolution in the context of a Contractor's (presumably an agent) agreement with a Broker.

Therefore, a prospective Remax franchisee should seek clarification from Remax regarding the specific procedures and expectations for informal dispute resolution, including whether full participation in any conferences is required or expected. Understanding these procedures is crucial for managing potential conflicts and maintaining a positive working relationship within the Remax network.