Are Remax employees or representatives authorized to make financial performance representations?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing RE/MAX® office, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to the subfranchisor's management by contacting Josh Bolgren, Senior Vice President, Franchise Operations, RE/MAX Integrated Regions, LLC, 5075 South Syracuse Street, Denver, Colorado, 80237- 2712, (303) 770-5531, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — Financial Performance Representations (FDD page 89)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, Remax does not authorize its employees or representatives to make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets, either orally or in writing. This means that prospective franchisees should not rely on any financial projections or performance claims made by Remax employees or representatives.
However, if a prospective franchisee is purchasing an existing Remax office, Remax may provide the actual records of that specific outlet. This exception allows potential buyers to review the financial history of the particular franchise they are considering acquiring.
The FDD advises that if a prospective franchisee receives any other financial performance information or projections of future income, they should report it to the subfranchisor's management, the Federal Trade Commission, and the appropriate state regulatory agencies. This warning underscores the importance of relying only on documented financial information provided directly by Remax in the FDD or the records of an existing office being purchased.