Does Remax currently require franchisees to purchase goods, services, or equipment from REMAX, LLC, RE/MAX Regional, or designated suppliers?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
ight to change these mandatory elements periodically to protect or enhance the RE/MAX Marks and associated goodwill, or the reputation of the RE/MAX network. These changes will be communicated to you in the Office Materials (see Franchise Agreement - Subsection 8.B.), the Brand Standards Manual, or in other written or electronic communications.
As of the Issuance Date of this disclosure document, there are no goods, services, supplies, fixtures, equipment, inventory, computer hardware and software or real estate relating to the Office's establishment or operation that you will be required to purchase, lease or license from REMAX, LLC, RE/MAX Regional, or a designated supplier, although RE/MAX Regional reserves the right to require that certain goods, services, supplies, fixtures, equipment, inventory, and computer hardware and software relating to the Office's establishment or operation be purchased exclusively from RE/MAX Regional, or to designate exclusive, specific suppliers for such products and services in the future. If items such as exterior real estate office signs, yard signs, stationery and business cards meet the minimum standards and specifications set forth in the Brand Standards Manual, they need not be purchased or leased from approved suppliers. REMAX, LLC does, however, maintain a list of approved suppliers from which these items may be
procured. REMAX, LLC does not assume any liability for the acts or omissions, or guarantee the performance, of any supplier, whether approved or not.
Approved Supplier Program
REMAX, LLC evaluates suppliers based on a number of criteria including length of time in business, financial resources, business credentials and their ability to provide services or products in accordance with minimum standards for delivery, performance, appearance and quality. Suppliers who wish to be included on REMAX, LLC's approved supplier list must submit an application package; however, as of the Issuance Date of this disclosure document, REMAX, LLC does not charge an application fee. REMAX, LLC will not unreasonably withhold its approval of a supplier and will typically grant or deny approval within approximately 6 months of REMAX, LLC's receipt of a fully completed application packet. Approved supplier status can be revoked at any time if the approved supplier breaches its agreement with REMAX, LLC. REMAX, LLC may limit the number of approved suppliers offering similar products or services.
REMAX, LLC and/or its affiliates may receive a flat fee, access fee, percentage or other consideration from approved suppliers as a result of their sale of products, services or supplies to franchisees and Sales Associates. Typically, approved suppliers pay REMAX, LLC a minimum of $20,000 (either via a flat annual access fee, a percentage of net annual sales (typically 3% to 10%), or a combination of both), although occasionally approved suppliers may pay a substantially higher flat fee or percentage fee.
REMAX, LLC has the right to receive these payments from approved suppliers on account of their dealings with you and other franchisees and to use the amounts it receives without restriction, for any purpose. REMAX, LLC has the right to modify these fees, rebates, percentages or other consideration in the future. Prices for products and services from approved suppliers are generally competitive due to REMAX, LLC's buying power.
David L. Liniger and Gail A. Liniger each own an interest in EDR Travel, Inc., an approved supplier of travel agency services. To the best of our knowledge, none of our other officers own a material interest in any other approved supplier (not counting minimal interests possibly owned through mutual funds).
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 47–53)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, as of the issuance date of the document, franchisees are not required to purchase, lease, or license goods, services, supplies, fixtures, equipment, inventory, computer hardware and software or real estate from REMAX, LLC, RE/MAX Regional, or a designated supplier. However, RE/MAX Regional retains the right to mandate exclusive purchases from them or designated suppliers in the future for certain items related to the office's establishment or operation.
Remax franchisees are obligated to operate according to the mandatory elements of the RE/MAX System, which includes adhering to the RE/MAX Brand Identity: Trademark and Graphic Standards. These standards regulate the use of RE/MAX marks in various materials and the use of specific computer hardware and software. Remax can change these mandatory elements to protect the RE/MAX marks and the brand's reputation.
To facilitate reporting to RE/MAX Regional, which includes providing data for each Sales Associate on a monthly basis, and to enhance the operation of the Remax office, franchisees are required to use BoldTrail Back Office software developed by Inside RE, LLC, d/b/a Inside Real Estate, or such other brokerage back office software or platform as REMAX, LLC may designate from time to time, and from such other provider that RE/MAX Regional may designate. Franchisees must also purchase and use the version of Quick Books Online by Intuit that is most appropriate for the size of their office.
Although not a requirement as of the issuance date, Remax Regional may temporarily waive the BoldTrail Back Office software requirement for renewing franchisees to allow time to transition. During this waiver period, franchisees must use a brokerage back-office management software system compatible with RE/MAX Regional's communication and data reporting requirements. The cost of products or services required to be purchased or leased either from designated or approved sources of supply or in accordance with REMAX, LLC's specifications represents from 10% to 25% of your total purchases or leases in the establishment and operation of the Office.