What constitutes a 'Completed Transaction' in the context of the Remax BTRN referral program?

According to Remax's 2025 Franchise Disclosure Document, a 'Completed Transaction' within the BTRN (Broker Technology Referral Network) referral program is defined as the successful closing of a real estate transaction that involves both a Referred Client and a Receiving Broker/Agent.

In simpler terms, this means that if a prospective buyer or seller is referred to a Remax agent through the BTRN program, and that agent successfully helps the client complete a real estate purchase or sale, that event is considered a 'Completed Transaction'. This definition is important because it triggers the obligation for the Receiving Broker/Agent to pay a Referral Fee to BTRN, based on a percentage of the gross commission received from the transaction.

It is important for Remax franchisees to understand this definition, as it directly impacts their financial obligations under the BTRN program. The Referral Fee, typically 30% of the gross commission, is only due upon the completion of a real estate transaction with a BTRN-referred client. This encourages agents to actively work with referred clients to close deals, as that is the point at which the referral fee becomes payable.

Furthermore, the agreement specifies that if the agent assists a referred client with both the sale of one property and the purchase of another within two years, a referral fee is due on both transactions. However, no referral fee is due on subsequent transactions beyond those initial two within the specified timeframe. This clause incentivizes agents to build long-term relationships with referred clients, as future transactions with the same client will not incur additional referral fees.