What constitutes a 'Completed Transaction' in the context of Remax's BTRN program?

According to Remax's 2025 Franchise Disclosure Document, a 'Completed Transaction' within the context of the BTRN (BTRN, LLC) program refers to the successful closing of a real estate deal. This involves a Referred Client, who was initially contacted by MAX/Tech Lead Concierge and then passed on to a Receiving Broker/Agent, ultimately completing a purchase or sale of real property with that agent's assistance. This definition is crucial because it directly ties into the payment of referral fees.

Specifically, Remax franchisees participating in the BTRN program are obligated to pay a Referral Fee to BTRN, LLC when a Referred Client they receive from the program results in a Completed Transaction. The referral fee is a percentage of the gross commission the Receiving Broker/Agent earns from the transaction. This means that the franchisee's obligation to pay the referral fee is triggered only upon the successful closing of the real estate transaction with the referred client.

It is important for prospective Remax franchisees to understand this definition because it clarifies when they are financially obligated to BTRN, LLC. The franchisee only owes a referral fee if the referred client actually completes a real estate transaction with them. This arrangement aligns the interests of Remax, the franchisee, and BTRN, LLC, as all parties benefit from the successful completion of real estate transactions. Franchisees should also note the terms and conditions surrounding referral fees, such as the referral percentage and any exceptions or conditions that may apply, as detailed in the FDD.