Besides BoldTrail Back Office software, what other software must a Remax franchisee purchase and use?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
In order to be able to use the Back Office Software, you must also purchase and use the version of Quick Books Online by Intuit ("QuickBooks") that is most appropriate for the size of your Office. You will also be required to enter into a three-party agreement between you, Inside Real Estate and your Multiple Listing Service(s), the current form of which is attached as Exhibit A-12. You will be responsible for any pass-through fees that your Multiple Listing Service ("MLS") may charge for data access, a current form of which is attached as Exhibit A-13.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 47–53)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, franchisees are required to purchase and use QuickBooks Online by Intuit in addition to BoldTrail Back Office software. The specific version of QuickBooks required will depend on the size of the Remax office.
Remax franchisees must also enter into a three-party agreement between themselves, Inside Real Estate (the developer of BoldTrail), and their local Multiple Listing Service (MLS). Franchisees are responsible for any pass-through fees charged by the MLS for data access.
Renewing franchisees may receive a temporary waiver from the BoldTrail Back Office software requirement to allow time for transition. During this waiver period, they must use a brokerage back-office management software system compatible with RE/MAX Regional's communication and data reporting needs. This system must record, track, and monitor transactions, as well as handle office accounting and bookkeeping. Franchisees must also maintain current versions of Microsoft Windows or macOS, or any operating system required by their chosen brokerage back-office management software. Remax may require franchisees to purchase, lease, or use specific hardware or software from designated suppliers in the future.