Besides BoldTrail Back Office software, what other options might Remax franchisees be required to use?

To facilitate your reporting to REMAX, LLC and RE/MAX Regional and to meet other communication requirements, you will be required to implement all systems, programs and procedures that REMAX, LLC may establish from time to time. (Franchise Agreement-Section 3). Such systems, programs or procedures may include, but are not limited to, communication systems, accounting programs, data management systems, brokerage back-office management software, and other systems designed to improve the flow of information relating to the System, the RE/MAX network, or the business contemplated by the Franchise Agreement. These requirements will apply only to facilitate communications between you and RE/MAX Regional and will not control or regulate the manner and means of your day-to-day operations.

You will be required to have and maintain a computer system that has capabilities compatible with all of our and REMAX, LLC's communications and data reporting requirements ("Computer System"). The computer hardware can be obtained from any source but must be Microsoft Windows or macOS compatible, with a minimum amount of memory and meet other requirements that we or REMAX, LLC may specify from time to time. To be compatible, your computer must be able to run the most current version of Microsoft Edge, Safari, Firefox, or Google Chrome. You will also be required to maintain current versions of the Microsoft Windows operating system, macOS, or such other operating system as we may specify from time to time. The approximate cost to upgrade one version of Microsoft Windows software, or comparable operating software system, may range from $140 to $690 per year per license , and will depend in part on the version of the operating system you choose, the number of software licenses you require, as well as on technological advances which we cannot predict at this time.

If you are a renewing franchisee, to give you time to transition to using BoldTrail Back Office software in your Office, RE/MAX Regional may temporarily waive this requirement; however, within such

time frame as we may specify and as we deem necessary, you will be required to start using BoldTrail Back Office software in your Office. During the temporary waiver period, you will be required to use a brokerage back-office management software system that has capabilities compatible with REMAX, LLC's communications and data reporting requirements, which includes providing required data for each Sales Associate on a monthly basis (such as data relating to listings, sales, contract management, associate receivables, escrow and trust accounts, referrals and miscellaneous income). The software systems that you choose must be able to record, track, and monitor transactions and provide office accounting and bookkeeping (brokerage back-office management software programs are also generally able to manage data pertaining to listings, sales, contract management, associate receivables, escrow and trust accounts, referrals and miscellaneous income). Costs for this software vary widely depending on the size of your Office and the type or complexity of the software you choose. For small offices (1 - 10 Sales Associates), we estimate that this software will cost approximately $365 per month for basic hosting and support and includes assistance with onboarding and implementation. For medium offices (11 - 20 Sales Associates), we estimate that this software will cost approximately $425 per month for basic hosting and support and includes assistance with onboarding and implementation. For large offices (21 - 30 Sales Associates), we estimate that this software will cost approximately $451 per month for basic hosting and support and includes assistance with onboarding and implementation. Offices with more than 30 Sales Associates may incur proportionately higher costs.

MLS Agreement. You may also be required to sign a three-party agreement between you, Inside Real Estate and your Multiple Listing Service(s) (the "MLS Agreement"), a form of which is attached as Exhibit A-13. Among other things, the MLS Agreement may provide that (i) you are a member of the MLS in good standing; (ii) that you have engaged the services of IRE; (iii) that you and IRE acknowledge that the MLS owns all rights, title and interest in any content they may provide, including but not limited to photographs, data, and other images, (iv) that you acknowledge that the content to be provided by the MLS is "as is" without warranty of any kind, either expressed or implied; and (v) that you may be required to indemnify the MLS for claims arising out of your breach of the MLS Agreement. You will also be responsible for pass-through fees (if any) that your Multiple Listing Service ("MLS") may charge for data access. MLS fees differ greatly. REMAX, LLC estimates that these fees will vary from free of charge to $100 per month (some MLS fees may be assessed quarterly or annually), plus a possible one-time setup fee typically ranging from $50 to $250.

MAXCenter. You will be required to subscribe, and to ensure that each Sales Associate subscribes, to MAX/Center® (or simply MAXCenter, available at www.remax.net), a password protected Extranet website which serves as an electronic communication website for the exchange of important RE/MAX information; it is accessible to RE/MAX affiliates worldwide through any Internet service provider. (Franchise Agreement - Section 3).

Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 59–71)