How does the assistance provided by Remax in Item 11 depend on the franchisee's compliance with the restrictions on sources of products and services outlined in Item 8?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
Neither RE/MAX Regional nor REMAX, LLC have any obligation to assist you in establishing prices and do not set minimum or maximum prices at which you must offer your services.
Neither RE/MAX Regional nor REMAX, LLC is obligated by the Franchise Agreement or any other agreement to provide any other assistance or services in connection with the ongoing operation of the Office. RE/MAX Regional shall have the right to suspend some or all of the assistance, benefits and services noted above or set forth in the Franchise Agreement or otherwise afforded to you as a franchisee if you fail to make any payments to RE/MAX Regional as required under the Franchise Agreement. (Franchise Agreement - Subsection 5.H.)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, Remax Regional has the right to suspend some or all of the assistance, benefits, and services noted in Item 11 or set forth in the Franchise Agreement if a franchisee fails to make any payments to Remax Regional as required under the Franchise Agreement.
While Item 11 outlines the assistance, advertising, computer systems, and training provided by Remax, it does not explicitly state that the level of assistance is directly dependent on a franchisee's compliance with the restrictions on sources of products and services as outlined in Item 8. Item 8 focuses on the mandatory elements of the Remax system, including adherence to brand standards and required use of specific computer hardware and software. It also discusses the requirement to include certain essential provisions in the Independent Contractor Agreements with Sales Associates and the obligation to subscribe to MAX/Center.
Although the FDD does not directly link assistance to compliance with Item 8, franchisees should be aware that failure to adhere to the mandatory elements of the Remax system, as detailed in Item 8, could potentially impact their overall relationship with Remax and their ability to fully utilize the resources and support offered. A prospective franchisee should seek clarification from Remax on how strict adherence to Item 8 affects the support and services detailed in Item 11.