Does Remax allow its franchisees to refer current or past clients to other RE/MAX Affiliates and condition such referrals on the payment of a referral fee?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
The foregoing limitations shall not be interpreted or asserted to limit or inhibit in any way your ability to refer current or past clients and customers from within the market areas you or your Office serve, or friends and family members, to other RE/MAX Affiliates, irrespective of where those other RE/MAX Affiliates or their offices may be located and to condition such referrals on the payment of a referral fee.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, Remax franchisees are permitted to refer their current or past clients to other Remax affiliates, and they can condition these referrals on the payment of a referral fee. This is part of Remax's referral system, which Remax considers important for the success of Remax offices.
This policy allows Remax franchisees to expand their business network and potentially earn income from referrals. It also helps clients find Remax agents in different geographic areas, ensuring they stay within the Remax network. However, franchisees are not allowed to operate or promote any office/agent locator or referral services that compete with those offered by Remax, LLC.
This aspect of the Remax franchise agreement fosters collaboration within the Remax network, as franchisees are encouraged to refer clients to other Remax offices. This can be a significant benefit for franchisees who have clients moving to different areas or needing services outside of their expertise. The ability to condition referrals on a fee provides an incentive for franchisees to participate in the referral system, potentially increasing their revenue.