What actions must a Remax customer take regarding documentation upon the expiration or termination of the agreement?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
10.3 Effect of Expiration or Termination. Upon expiration or earlier termination of this Agreement, the license granted hereunder will also terminate, and, without limiting Customer's obligations under Section 4, Customer shall cease using the Software, delete or destroy all Documentation and certify in writing to the Licensor that the Documentation has been deleted or destroyed.
(3) immediately take any action that may be required, including filing all necessary paperwork, to cancel all trade, fictitious or assumed names or equivalent registrations which contain any reference to any RE/MAX Mark or any variation thereof.
(4) immediately notify your clients, your state real estate commission, and any boards or professional associations that you or your Office may belong to, that your Office is no longer in existence and, unless you have affiliated with another RE/MAX office, that you are no longer affiliated with the RE/MAX organization;
(5) immediately assign and transfer all of the RE/MAX Formative Domain Names or other domain names that include the RE/MAX Marks (or any variation thereof) or any other service marks or trademarks of REMAX, LLC that you register, and all those that your Sales Associates have registered, to us, REMAX, LLC or our or REMAX, LLC's designee or, if we so direct, to deactivate and delete from the domain name registrar's records some or all of such domain names or take such actions regarding such domain name(s) as we may direct;
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to the 2025 Remax Franchise Disclosure Document, upon the expiration or termination of the agreement, the customer, without limiting obligations under Section 4, must cease using the software, and delete or destroy all documentation. The customer must also certify in writing to the licensor that the documentation has been deleted or destroyed.
Additionally, the customer must immediately take any action that may be required, including filing all necessary paperwork, to cancel all trade, fictitious, or assumed names or equivalent registrations which contain any reference to any Remax Mark or any variation thereof. The customer must also immediately notify their clients, their state real estate commission, and any boards or professional associations that they or their Office may belong to, that their Office is no longer in existence and, unless they have affiliated with another Remax office, that they are no longer affiliated with the Remax organization.
Furthermore, the customer must immediately assign and transfer all of the Remax Formative Domain Names or other domain names that include the Remax Marks (or any variation thereof) or any other service marks or trademarks of Remax, LLC that they register, and all those that their Sales Associates have registered, to Remax, LLC or their designee or, if they so direct, to deactivate and delete from the domain name registrar's records some or all of such domain names or take such actions regarding such domain name(s) as they may direct.