According to the Remax Terms of Use, where will arbitration take place?
Remax Franchise · 2025 FDDAnswer from 2025 FDD Document
Any dispute, controversy or claim arising out of, relating to or in connection with these Terms of Use, including the breach, termination, or validity thereof, shall be finally resolved by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The number of arbitrators shall be one (1), and the place of arbitration shall be Denver, Colorado, United States. The arbitration shall be held, and the award shall be rendered, in English. The tribunal shall have the power to rule on any challenge to its own jurisdiction or to the validity or enforceability of any portion of the agreement to arbitrate. The parties agree to arbitrate solely on an individual basis, and that this agreement does not permit class arbitration, or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. The arbitral tribunal may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. Notwithstanding the tribunal's power to rule on its own jurisdiction and the validity or enforceability of the agreement to arbitrate, the tribunal has no power to rule on the validity or enforceability of the agreement to arbitrate solely on an individual basis. In the event the prohibition on class arbitration is deemed invalid or unenforceable, then the remaining portions of the arbitration agreement will remain in force.
Source: Item 22 — Contracts (FDD pages 108–334)
What This Means (2025 FDD)
According to Remax's 2025 Franchise Disclosure Document, any disputes arising from the Terms of Use will be resolved through arbitration. The arbitration will be administered by the American Arbitration Association, following its Commercial Arbitration Rules.
The FDD specifies that there will be a single arbitrator involved in the process. The location for the arbitration proceedings is designated as Denver, Colorado, United States. Furthermore, the arbitration proceedings and the rendering of the award will be conducted exclusively in English.
This clause also includes a waiver of class arbitration, meaning that disputes must be pursued individually and not as part of a class action. The arbitrator's powers are defined, allowing them to rule on jurisdiction and enforceability, but not on the validity of the class arbitration waiver itself. If the prohibition on class arbitration is deemed unenforceable, the remaining parts of the arbitration agreement will still be valid.