What does the virtual training for Red Wagon Club include?

We will provide your Operating Principal and your Designated Manager, if applicable, with an initial training program for the operation of an RWC Business (the "Initial Training Program"). Currently, the Initial Training Program is a combined format of digital and in-person training. The digital training portion will consist of a minimum of 10 weeks of virtual training. The virtual training will include a weekly pre-recorded video, accompanied by a weekly group coaching call. These virtual trainings will be accompanied by a franchisee homework assignment. During the group coaching call, Franchisee will attend the call with other franchisees from various locations. Additionally, Franchisor will provide an individual firm coaching call a minimum of twice per month. The in-person training will occur at our office in Pittsburgh, PA and is estimated to last approximately 3 to 5 days, though we may conduct the in-person sessions virtually or at another location we specify. We may vary the Initial Training Program based on the experience and skill level of the individual(s) attending.

The Initial Training Program will be run in "cohorts" with other franchisees. We will provide the Initial Training Program to your Operating Principal and your Designated Manager, if applicable, at no charge, as such training is covered by your Initial Franchise Fee. If we provide any portion of the Initial Training Program on-site at our headquarters or at any other location determined by us, you are responsible for all expenses associated with attending the Initial Training Program, including wages, travel, lodging, and other accommodations. Should any portion of the Initial Training Program take place at your RWC

Business, we may charge you for all travel and living expenses for the trainer(s) we send to your RWC Business.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–31)