What training programs must a Designated Manager for a Red Wagon Club franchise complete?
Red_Wagon_Club Franchise · 2024 FDDAnswer from 2024 FDD Document
(currently $1,000 per trainer, per day, plus costs and expenses).
If a Designated Manager is hired during the operation of your RWC Business, the Designated Manager will be required to complete the Initial Training Program to our satisfaction before the Designated Manager may provide services for your RWC Business. You will be responsible for paying us the thencurrent fee to administer the Initial Training Program to any of your future Designated Managers as well as any additional expenses incurred in connection with such training, including any costs associated with your Designated Manager attending such training at our designated training site. This fee may increase without notice to you.
If we determine that your Operating Principal or your Designated Manager, if applicable, are not properly trained to provide to clients the services offered by your RWC Business, we may require such person to cease providing services for your RWC Business and/or to be trained by us at our then-current training fee (currently $1,000 per trainer, per day, plus costs and expenses). In addition, if we determine that your Operating Principal or your Designated Manager require refresher training during the term of your Franchise Agreement, we may require such individuals to retake all or a portion of the Initial Training Program. Additional training will be provided at a time and location of our choice, whether requested by you or us. You will be charged the then-current rate for additional training, plus the cost of transportation, lodging, and other associated expenses. If your Operating Principal or your Designated Manager, if applicable, are unable or unwilling to complete the additional required training to our satisfaction, we may terminate the Franchise Agreement. If you or your Operating Principal or your Designated Manager, if applicable, complete the training programs to our satisfaction and have not expressly informed us at the end of the program that your Operating Principal or your Designated Manager do not feel sufficiently trained in the operation of an RWC Business, then you and they will be deemed to have been trained sufficiently to operate an RWC Business.
We currently offer the Initial Training Program on a regularly scheduled, as-needed basis, but we may periodically modify this schedule at any time. Should you request that we send on-site assistance to your RWC Business at any time during the term of your Franchise Agreement, or should we find it necessary to provide such on-site assistance for any reason, you will be charged then-current training fee, per trainer, plus travel and living expenses and out-of-pocket costs. We may increase this charge at any time.
You must pay all travel and living expenses (including, wages, transportation, food, lodging, and workers' compensation insurance) that your Operating Principal or your Designated Manager (if applicable) incurs during any and all meetings and/or training courses and programs. You are also responsible for the travel and living expenses and out-of-pocket costs we incur in sending our trainer(s) to the designated location to conduct training, including food, lodging, and transportation. You understand and agree that any specific ongoing training or advice we provide does not create an obligation (whether by course of dealing or otherwise) to continue to provide such specific training or advice, all of which we may periodically discontinue and modify.
Our training program is conducted primarily by our Chief Executive Officer & Director, Tim Sechler, who has 13 years of experience in the subjects taught and has been with us since our inception in 2024, and our Director of Operations, Blake Lertzman, who has 7 years of experience in the subjects taught and has been with us since our inception in 2024. Other individuals who may provide portions of our training program include RJon Robins, our Director, who has over 10 years of experience in the subjects taught and has been with us since our inception in 2024, and David Carrier, who has 34 years of experience in estate planning and elder law and has been with us since our inception in 2024.
The instructional materials used in the Training Programs are the Operations Manual. Our current Training Program consists of the following:
TRAINING PROGRAM
| Obligation | Section in Franchise Agreement or related Agreement(s) | Item in Disclosure Document |
|---|---|---|
| v. Post-termination obligations | Franchise Agreement Sec. 18 Sublicense Agreement Secs. 6.(b), 8, 10.(c) | 17 |
| w. Non-competition covenants | Franchise Agreement Sec. 8.A, 18.E Sublicense Agreement Sec. 8 | 15, 17 |
| x. Dispute resolution | Franchise Agreement Sec. 20 Sublicense Agreement Sec. 12 | 17 |
| y. Guaranty | Franchise Agreement Sec. |
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISED BUSINESS (FDD page 37)
What This Means (2024 FDD)
According to Red Wagon Club's 2024 Franchise Disclosure Document, a Designated Manager must complete the Initial Training Program to the franchisor's satisfaction before providing services for the Red Wagon Club business. This Initial Training Program is a combined format of digital and in-person training. The digital portion consists of a minimum of 10 weeks of virtual training, including a weekly pre-recorded video, a weekly group coaching call, and a minimum of two individual firm coaching calls per month. The in-person training occurs at the Red Wagon Club office in Pittsburgh, PA, and is estimated to last approximately 3 to 5 days, though the franchisor may conduct the in-person sessions virtually or at another location.
The Designated Manager must complete the Initial Training Program within 180 days of the Franchise Agreement. If the franchisor determines that the Designated Manager is not properly trained, they may be required to cease providing services and/or be retrained at the franchisee's expense. The franchisee is responsible for the then-current training fee (currently $1,000 per trainer, per day, plus costs and expenses) and any additional expenses incurred in connection with such training, including costs associated with the Designated Manager attending the training at the designated training site. This fee may increase without notice.
Red Wagon Club may also require the Designated Manager to attend various ongoing training events, participate in online sessions, view training videos, and/or attend regional training or training at another event such as an annual meeting or convention. Attendance at these additional training courses, programs, events, or the annual franchise owner conference may be required for up to 10 days during a calendar year. The franchisee is responsible for all costs associated with attending these programs, courses, events, or meetings. If the Designated Manager is unable or unwilling to complete the additional required training to the franchisor's satisfaction, the Franchise Agreement may be terminated.