Will Red Wagon Club provide additional training during the operation of my Red Wagon Club business?
Red_Wagon_Club Franchise · 2024 FDDAnswer from 2024 FDD Document
During your operation of your RWC Business, we or one of our affiliates (or our designee) will:
- Provide you additional training, if you request it and we agree to provide it (Franchise Agreement, Section 4.A)
We may require you (or your Operating Principal) and/or your Designated Manager to attend various ongoing training events, participate in online sessions, view training videos and/or attend regional training or training at another event such as an annual meeting or convention, at the times and locations designated by us, including courses and programs provided by third parties we designate. Besides attending these training courses, programs, and events, we may also require you to attend an annual conference of franchise owners. We will decide when and where this conference will be held, which may include through a virtual platform. Attendance at additional training courses, programs, events, or the annual franchise owner conference may be required for up to 10 days during a calendar year (which days may not necessarily be consecutive). We may charge a fee for these types of ongoing training activities, and you will be responsible for all costs associated with attending such programs, courses, events, or meetings.
If we determine that your Operating Principal or your Designated Manager require refresher training during the term of your Franchise Agreement, we may require such individuals to retake all or a portion of the Initial Training Program. Additional training will be provided at a time and location of our choice, whether requested by you or us. You will be charged the then-current rate for additional training, plus the cost of transportation, lodging, and other associated expenses. If your Operating Principal or your Designated Manager, if applicable, are unable or unwilling to complete the additional required training to our satisfaction, we may terminate the Franchise Agreement.
Should you request that we send on-site assistance to your RWC Business at any time during the term of your Franchise Agreement, or should we find it necessary to provide such on-site assistance for any reason, you will be charged then-current training fee, per trainer, plus travel and living expenses and out-of-pocket costs. We may increase this charge at any time.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–31)
What This Means (2024 FDD)
According to the 2024 Red Wagon Club Franchise Disclosure Document, additional training opportunities are available during the operation of your Red Wagon Club business. Red Wagon Club states that they will provide additional training if you request it and they agree to provide it.
Red Wagon Club may also require you or your Operating Principal and/or your Designated Manager to attend various ongoing training events, participate in online sessions, view training videos and/or attend regional training or training at another event such as an annual meeting or convention. Attendance at additional training courses, programs, events, or the annual franchise owner conference may be required for up to 10 days during a calendar year. Red Wagon Club may charge a fee for these types of ongoing training activities, and you will be responsible for all costs associated with attending such programs, courses, events, or meetings.
If Red Wagon Club determines that your Operating Principal or your Designated Manager require refresher training during the term of your Franchise Agreement, they may require such individuals to retake all or a portion of the Initial Training Program. Additional training will be provided at a time and location of their choice, whether requested by you or them. You will be charged the then-current rate for additional training, plus the cost of transportation, lodging, and other associated expenses. Currently, the additional training fee is $1,000 per trainer, per day, plus costs and expenses. If your Operating Principal or your Designated Manager, if applicable, are unable or unwilling to complete the additional required training to Red Wagon Club's satisfaction, they may terminate the Franchise Agreement.
Should you request that Red Wagon Club send on-site assistance to your RWC Business at any time during the term of your Franchise Agreement, or should they find it necessary to provide such on-site assistance for any reason, you will be charged then-current training fee, per trainer, plus travel and living expenses and out-of-pocket costs. Red Wagon Club may increase this charge at any time.