Where are modifications to the Red Wagon Club Technology System specifications reflected?
Red_Wagon_Club Franchise · 2024 FDDAnswer from 2024 FDD Document
, including a designated business management services software. We may modify specifications for and components of the Technology System at any time during the term of your Franchise Agreement, which will be reflected in the Operations Manual, and there are no limitations on our ability to do so. You are responsible for ensuring all required upgrades, patches, new releases or updates to any aspect of the Technology System are downloaded and implemented, and there are no contractual limitations on the frequency or any associated costs associated with this obligation (if any). We may periodically require you to purchase, lease, and/or license new or modified computer hardware and/or software and to obtain service and support for the Technology System. Currently, we estimate the Technology System to cost approximately $1,000 to $6,000, plus additional expenses related to acquiring and maintaining required software programs (including licenses for business management services software, which we estimate to be $50 to $70 per user per month). You will be solely responsible for maintaining, supporting, and upgrading components of the Technology System. We estimate those costs to be $2,000 to $3,000 per year, which may vary
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 24–31)
What This Means (2024 FDD)
According to Red Wagon Club's 2024 Franchise Disclosure Document, modifications to the Technology System will be reflected in the Operations Manual.
The Technology System includes computer hardware, software, and technology services that Red Wagon Club designates. The hardware includes a laptop, smart phone, monitor, docking station, computer mouse, and keyboard, purchased from third parties. The software includes designated business management services software. Red Wagon Club may change the Technology System at any time during the franchise term.
A Red Wagon Club franchisee is responsible for ensuring that all required upgrades, patches, new releases, or updates to any aspect of the Technology System are downloaded and implemented. There are no contractual limitations on the frequency or costs associated with this obligation. Red Wagon Club may periodically require franchisees to purchase, lease, or license new or modified computer hardware and/or software and to obtain service and support for the Technology System.
The FDD states that the estimated cost for the Technology System is approximately $1,000 to $6,000, plus additional expenses related to acquiring and maintaining required software programs (including licenses for business management services software, which is estimated to be $50 to $70 per user per month). Franchisees are solely responsible for maintaining, supporting, and upgrading components of the Technology System, which is estimated to cost $2,000 to $3,000 per year, but may vary.