Does the My Salon Suite University training control the day-to-day operation of the franchisee's business?

According to My Salon Suite's 2025 Franchise Disclosure Document, the My Salon Suite University training program is designed to protect and maintain the System Standards and Proprietary Marks, rather than to control the day-to-day operations of a franchisee's business. Franchisees are required to sign a Training and Joint Employment Acknowledgment to confirm their understanding of this distinction.

While My Salon Suite mandates certain standards to protect its brand and system, these standards are generally outlined in the Manual or other written materials. These standards include guidelines and recommendations, offering franchisees the option to follow them or implement suitable alternatives, as long as they meet the required standards. My Salon Suite retains the right to determine if a franchisee is meeting the required standards and whether any alternative approaches are suitable.

The manual serves to protect and maintain the System Standards and the Proprietary Marks and not to control the day-to-day operation of Franchisee's Franchised Business. Franchisees must sign a Training and Joint Employer Acknowledgment to indicate Franchisee's understanding of this.