Can the training subjects at My Salon Suite University vary depending on the attendees' experience?

According to My Salon Suite's 2025 Franchise Disclosure Document, the training subjects at My Salon Suite University can indeed vary based on the attendees' experience. The FDD specifies that the training subjects taught and the time allocated for each subject may be adjusted depending on the experience level of the individuals being trained. This flexibility allows My Salon Suite to tailor its training program to accommodate franchisees with different backgrounds and levels of expertise.

This customized approach to training can be beneficial for franchisees. Those with prior experience in salon management or related fields may be able to focus on more advanced topics or areas where they need additional support. Conversely, franchisees who are new to the industry can receive more comprehensive training on the fundamentals of operating a My Salon Suite franchise. The initial training program, My Salon Suite University, is provided at no charge for up to two people, with a $2,000 fee for each additional person.

My Salon Suite also uses the Franchise Operations Manual as the primary instruction material during My Salon Suite University. The franchisor may modify My Salon Suite University without notice to reflect updates in the materials, methods, and manuals, as well as changes in personnel. Certain portions of My Salon Suite University are provided via the Internet or webinar. After completing My Salon Suite University, it is recommended that all owners attend every 5 years.

Prospective franchisees should inquire about the specific criteria used to determine the content and duration of training for individuals with varying levels of experience. Understanding how My Salon Suite assesses experience levels and tailors the training program accordingly will help franchisees prepare for the training and maximize its effectiveness.