Does My Salon Suite have sole discretion over whether to hold an annual conference?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
We may schedule and hold an annual conference, as we deem advisable in our sole discretion, to discuss the current state of the Franchise System, improvements to the Franchise System, hold discussion forums for Franchise System franchisees, and recognize certain franchisees.
In the event we schedule a conference, we require you to attend for up to three (3) days each year and pay our then-current registration fee (Section 8.H. of the Franchise Agreement).
If you do not attend the conference we will charge you the thencurrent registration fee and a fee for non-attendance.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 42–53)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, My Salon Suite has the sole discretion to schedule and hold an annual conference. The FDD states that My Salon Suite may schedule and hold an annual conference, as they deem advisable. The purpose of the conference is to discuss the current state of the franchise system, improvements, hold discussion forums, and recognize franchisees.
If My Salon Suite schedules a conference, franchisees are required to attend for up to three days each year and pay the then-current registration fee. If a franchisee does not attend the conference, they will be charged the registration fee and a fee for non-attendance. This policy ensures that franchisees stay informed about the system and contribute to discussions, but it also represents a mandatory cost and time commitment for franchisees.
This level of control over conferences is common in franchising, as it allows the franchisor to maintain consistency and ensure franchisees are aligned with the brand's strategic direction. However, the mandatory attendance and associated fees mean franchisees must factor these costs into their annual budget and schedule. Franchisees should inquire about the typical registration fees and non-attendance fees to fully understand the financial implications.