Where are the required standards generally set forth for My Salon Suite franchisees?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
The required standards generally will be set forth in the Manual or other written materials.
The Manual also will include guidelines or recommendations in addition to required standards.
In some instances, the required standards will include recommendations or guidelines to meet the required standards.
Franchisee may follow the recommendations or guidelines or some other suitable alternative, provided Franchisee meets and complies with the required standards.
In other instances, no suitable alternative may exist.
To protect Franchisor's interests in the System and Marks, Franchisor reserves the right to determine if Franchisee is meeting a required standard and whether an alternative is suitable to any recommendations or guidelines.
The Manual is to protect and maintain the System Standards and the Proprietary Marks and not to control the day-to-day operation of Franchisee's Franchised Business.
Franchisee must sign a Training and Joint Employer Acknowledgment to indicate Franchisee's understanding of this.
This acknowledgment will be in the form contained as Attachment F to this Franchise Agreement.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, the required standards for franchisees are generally outlined in the Manual or other written materials provided by the franchisor. These standards are designed to protect My Salon Suite's interests in the System and the Proprietary Marks, rather than to exert control over aspects of the business reserved for the franchisee. The Manual may also include guidelines or recommendations in addition to the required standards. Franchisees have the option to follow these recommendations or guidelines, or they can choose a suitable alternative, as long as they meet and comply with the required standards. However, in some cases, no suitable alternative may exist.
My Salon Suite retains the right to determine whether a franchisee is meeting the required standards and whether any alternative to the recommendations or guidelines is acceptable. This ensures the protection and maintenance of the System Standards and the Proprietary Marks. It is important to note that the Manual is intended to safeguard these standards and marks, and not to control the day-to-day operations of the franchisee's business.
To acknowledge their understanding of this, franchisees must sign a Training and Joint Employer Acknowledgment, which is included as Attachment F to the Franchise Agreement. This acknowledgment reinforces the franchisee's understanding of their responsibilities and the franchisor's role in maintaining the System Standards. This is a common practice in franchising, where franchisors set standards to ensure brand consistency and quality across all locations, while franchisees maintain operational independence.