Is My Salon Suite required to provide notice before inspecting a franchised business?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor and/or its designees will have the irrevocable right to enter and inspect the Franchised Business and the Approved Location at all reasonable times in order to: (i) ensure that Franchisee is properly using and displaying the Proprietary Marks in the operation of the Franchised Business; (ii) observe the manner in which Franchisee is rendering its services and conducting its activities and operations to ensure compliance with System Standards and specifications; and (iii) inspect facilities, financials, equipment, supplies, reports, forms and documents and related data to ensure that Franchisee is otherwise operating the Franchised Business in accordance with the quality control provisions and performance standards established by Franchisor.
Franchisor and/or its designee also have the right, at any reasonable time, to remove sufficient quantities of any item used in the rendering of services, to test whether such item meets Franchisor's then-current standards.
Franchisor may conduct such inspections during any regular business hours of the Franchised Business (as prescribed herein or the Manual) without notice to the Franchisee, provided Franchisor has a good faith belief that its inspection will not substantially disrupt the operations of the Franchised Business.
Otherwise, Franchisor may provide twenty- four (24) hours' notice of such inspection.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, My Salon Suite has the right to inspect a franchised business. My Salon Suite or its representatives can enter and inspect the franchised business at all reasonable times.
My Salon Suite may conduct inspections during regular business hours without providing notice to the franchisee if they have a good faith belief that the inspection will not substantially disrupt the business's operations.
However, if My Salon Suite believes that the inspection may disrupt operations, they are required to provide twenty-four (24) hours' notice to the franchisee before conducting the inspection.