Who is required to attend the initial training program, 'My Salon Suite University', for a My Salon Suite franchise?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee, as well as any individual Franchisee designated to manage the day-to-day operations of the Franchised Business (the "Designated Manager"), must attend, and complete to Franchisor's satisfaction, Franchisor's initial training program (the "My Salon Suite University") sixty (60) before opening the Franchised Business Effective Date.
If Franchisee is a partnership, corporation, or limited liability company ("Entity"), at least one (1) of the trainees must be Franchisee's general partner, principal shareholder or manager, as applicable.
Franchisor will provide the My Salon Suite University to this individual and additional individual tuition-free.
All trainees that Franchisee designates prior to opening must attend My Salon Suite University at the same time.
My Salon Suite University will be conducted online, on demand education or another location Franchisor designates.
Franchisor has the right to convert the My Salon Suite University from Online Training to in-person training.
Franchisor provides components of My Salon Suite University by webinar or via the Internet, as Franchisor deems appropriate in its sole discretion.
All training related expenses, including Franchisee and other trainees' transportation to and from the training site, meals, and salaries during training, are Franchisee's sole responsibility.
My Salon Suite University is intended to protect and maintain the System Standards and the Proprietary Marks and not to control the day- to-day operation of Franchisee's Franchised Business.
Franchisee must sign a Training and Joint Employment Acknowledgment to indicate Franchisee's understanding of this.
This acknowledgment will be in the form contained in Attachment "F" to the Franchise Agreement.
Initial Training ("My Salon Suite University"), must be completed in the following order:
Online Training or On Demand Education Completion
Designated Mentor Location Visit
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, the franchisee is required to attend the initial training program, 'My Salon Suite University'. Additionally, any individual the franchisee designates to manage the day-to-day operations of the franchised business, referred to as the 'Designated Manager', must also attend and complete the training program to the franchisor's satisfaction. This training must be completed sixty days before the franchised business's effective opening date.
If the franchisee is a partnership, corporation, or limited liability company, at least one of the trainees must be the franchisee's general partner, principal shareholder, or manager, as applicable. My Salon Suite will provide the 'My Salon Suite University' training to this individual and additional individuals tuition-free. All trainees designated by the franchisee before opening must attend 'My Salon Suite University' at the same time.
Failure by the franchisee or their Designated Manager to complete 'My Salon Suite University' within the prescribed period may result in the immediate termination of the Franchise Agreement, without any refund of the initial franchise fee or other expenses incurred related to the training. Furthermore, the franchised business must always be staffed with at least one individual who has successfully completed 'My Salon Suite University'.