Does My Salon Suite require franchisees to pay a tuition fee for additional training?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
ing of the My Salon Suite University to in-person training. All must be completed to provide the best training possible. After My Salon Suite University is completed, it is recommended that all owners attend My Salon Suite University every 5 years. We provide your initial introduction to My Salon Suite University at no charge for up to two people. You must pay a $2,000 fee for training each additional person. My Salon Suite University is quarterly to train new franchisees. You will not receive any compensation or reimbursement for services or expenses for participation in My Salon Suite University. We plan to provide the training listed in the table below. We may vary the length and content of My Salon Suite University based upon the experience and skill level of the individual attending My Salon Suite University.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 42–53)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, franchisees may incur tuition fees for additional training in certain situations. While the initial My Salon Suite University training is provided at no charge for up to two people, a $2,000 fee is required for each additional person attending. Furthermore, if a franchisee, their manager, or another trainee fails to complete the initial training satisfactorily, My Salon Suite may charge its then-current training tuition rate for replacement personnel to attend a subsequent session. Franchisees are also responsible for all expenses related to attending My Salon Suite University, including transportation, meals, and employee wages.
My Salon Suite may also require franchisees and their managers to attend additional training programs or refresher courses, and franchisees will be required to pay the then-current training tuition fee for any additional training that they and their employees attend. Franchisees are also responsible for all expenses incurred in attending additional training. My Salon Suite may also schedule an annual conference, which franchisees are required to attend for up to three days each year and pay the then-current registration fee. If a franchisee does not attend the conference, My Salon Suite will charge the franchisee the then-current registration fee and a fee for non-attendance.
These training fees and attendance requirements are fairly standard in the franchise industry, as franchisors need to ensure consistent brand standards and operational practices across all locations. The additional training fees could represent a significant cost for franchisees, especially those with multiple employees or those who require frequent refresher training. Therefore, prospective franchisees should inquire about the current tuition fees for additional training, the frequency of required training, and the estimated costs associated with attending these programs to fully understand the financial implications.