Does My Salon Suite require franchisees to maintain a security system for the Approved Location?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
gy and to promote communication between us and all Franchised Businesses. The Council serves in an advisory capacity only. We will have the power to form, change, or dissolve the Council in our sole discretion.
Software and Computer Equipment
We require certain brands, types, makes, and/or models of computer hardware and software that you must use in connection with the Franchised Business. Because of the continually changing nature of technology, any of the specifications listed below are likely to change from time-to-time. Computer make and model, all prices and specifications listed are subject to change. Currently we require: (i) a laptop or desktop computer that runs 64-bit Microsoft Windows 7 or later; (ii) printers and other peripheral hardware/devices; (iii) Square Card reader for payment integration; (iv) printers and other peripheral hardware/devices; and (v) equipment necessary to maintain a physical, electronic, or other security system for the Approved Location and Franchised Business that we designate (collectively, the "Computer System"). We also require you to use our designated point-of-sale system in connection with the Computer System and Franchised Business (the "POS System"), as well as the type of tangible media and/or database structure to use part of the Computer System (Section 12.F. of the Franchise Agreement).
If you already have computer hardware and/or software that meets our then-current standards for a Computer System and/or POS System, then you may use these items in connection with your Franchised Business provided you obtain our approval. We estimate the costs to purchase our current Computer System to be between $0 and $2,000. You must keep your Computer System in good maintenance and repair and install such additions, changes, modifications, substitutions, and/
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 42–53)
What This Means (2025 FDD)
Yes, according to My Salon Suite's 2025 Franchise Disclosure Document, franchisees are required to maintain a security system for their Approved Location and Franchised Business. My Salon Suite specifies that franchisees must have "equipment necessary to maintain a physical, electronic, or other security system" that they designate. This requirement ensures the safety and security of the premises for both the franchisee and the salon professionals who rent space within the suite.
In addition to the security system, My Salon Suite also mandates the use of specific computer hardware and software, including a laptop or desktop computer, printers, and a Square Card reader for payment integration. The estimated cost for purchasing the required computer system ranges from $0 to $2,000. Franchisees are also expected to allocate approximately $500 annually for maintenance and support contracts for their Computer System, which includes any necessary upgrades.
Furthermore, My Salon Suite requires franchisees to comply with their standards for Internet access and speed and to program the Computer System to automatically transmit operational data and reports. My Salon Suite retains the right to access the franchisee's Computer System to monitor or retrieve data as needed. These requirements ensure that My Salon Suite can maintain oversight of the franchise's operations and that franchisees adhere to the brand's technological standards.