Who owns the Proprietary Software developed for a My Salon Suite franchise?

According to the 2025 My Salon Suite Franchise Disclosure Document, any proprietary software developed for the franchise is the sole property of the franchisor. The FDD states explicitly that if any proprietary software is developed, it will be considered My Salon Suite's proprietary product. Furthermore, any information collected by this software will be deemed confidential information belonging to My Salon Suite.

This means that franchisees do not have any ownership rights to software created for or used within their My Salon Suite business. The franchisor maintains full control and ownership, which is a common practice in franchising to ensure brand consistency and protect intellectual property.

For a prospective franchisee, this underscores the importance of understanding that while they own and operate their individual location, key elements of the business model, including software and data, remain under the franchisor's control. Franchisees are typically required to use these systems as directed by My Salon Suite, and are responsible for associated licensing or maintenance fees.