Can the My Salon Suite Franchisor discontinue operation of the website?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee agrees and acknowledges that Franchisor, its Affiliate and any licensor of Franchisor or its Affiliate retain the exclusive right to advertise on the Internet and create websites using the "My Salon Suite" name and any other domain name(s) that Franchisor may specify in the Manual or other writing.
Franchisor is the sole owner of all right, title, and interest in and to such domain names, as Franchisor shall designate in the Manual.
- **H.
Improvements**.
Any improvements or additions to the System, patents, copyrighted materials, the Domain Name, website, or any other documents or information
pertaining to or relating to the System or the Franchised Business, or any new trade names, trade and service marks, logos, or commercial symbols related to the Franchised Business or any advertising and promotional ideas or inventions related to the Franchised Businesses (collectively, "Improvements") conceived or developed by Franchisee shall become Franchisor's property.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to the 2025 My Salon Suite Franchise Disclosure Document, the franchisor maintains control over the brand's online presence. Specifically, My Salon Suite retains the exclusive right to advertise on the Internet and create websites using the "My Salon Suite" name. The franchisor is also the sole owner of all rights, titles, and interests in the domain names they designate in the manual.
This means that as a franchisee, you are prohibited from establishing or operating any website using the My Salon Suite proprietary marks or any variations thereof. The franchisor maintains complete authority over the official My Salon Suite website and its content. This ensures brand consistency and allows My Salon Suite to manage its online image and marketing strategies effectively.
Furthermore, any improvements or additions to the website or domain name conceived or developed by a franchisee automatically become the franchisor's property. While franchisees may contribute ideas, My Salon Suite retains ownership and the right to use these improvements across the franchise system without owing royalties or fees to the originating franchisee. This clause reinforces the franchisor's control over all aspects of the brand and its online representation.