What is the My Salon Suite franchisee's responsibility in protecting and promoting the Proprietary Marks?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
ign, décor, color scheme, and furnishings of a Franchised Business; proprietary services and products that are offered to clientele of a Franchised Business; uniform standards, specifications, and procedures for operations; quality and uniformity of products and services offered; procedures for inventory, management and financial control; training and assistance; and advertising and promotional programs; all of which may be changed, improved, and further developed by Franchisor from time to time.
- C. The System is identified by means of certain trade names, service marks, trademarks, logos, emblems, and indicia of origin, including, but not limited to, the "My Salon Suite" trademarks and such other trade names, service marks, and trademarks as are now designated for use in connection with the System (hereinafter referred to as "Proprietary Marks"). The Proprietary Marks are licensed to Franchisor so that Franchisor may use and sublicense the right to use the Proprietary Marks.
- D. Franchisor and its Affiliate continue to develop, use, and control the use of such Proprietary Marks to identify for the public the source of marketed services and products marketed and under the System, and to represent the System's high standards of quality, appearance and service.
- E. Franchisee understands and acknowledges the importance of Franchisor's high standards of quality, cleanliness, appearance and service and the necessity of operating the Franchised Business ("System Standards"). Franchisee must comply with this Franchise Agreement and the System Standards and other requirements that Franchisor or its Affiliate may periodically prescribe for operating a Franchised Business.
- F. Franchisee has applied for a franchise to own and operate a single Franchised Business.
- G. Franchisor hereby grants Franchisee the right to own and operate a Franchised Business or using its Proprietary Marks and System, in reliance upon all the representations made in Franchisee's application and in this Franchise Agreement.
AGREEMENT
NOW, THEREFORE, the parties, in consideration of the mutual undertakings and commitments set forth herein, the receipt and sufficiency of which are hereby acknowledged, agree as follows:
**1.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to the 2025 My Salon Suite Franchise Disclosure Document, franchisees play a crucial role in upholding the brand's image and standards. My Salon Suite grants franchisees the right to operate a business using its Proprietary Marks and System, emphasizing the importance of maintaining high standards of quality, cleanliness, appearance, and service. Franchisees must adhere to the Franchise Agreement, System Standards, and any other requirements prescribed by My Salon Suite. This includes protecting the Proprietary Marks, which encompass trade names, service marks, trademarks, logos, emblems, and indicia of origin, such as the "My Salon Suite" trademarks. Franchisees acknowledge that My Salon Suite and its affiliates develop, use, and control these marks to represent the System's quality and service standards. Franchisees also agree to not take actions that would harm the reputation of My Salon Suite's Proprietary Marks. Franchisees also cannot establish websites using the Proprietary Marks.
To ensure consistent brand representation, My Salon Suite requires franchisees to obtain a local telephone number listed under the "My Salon Suite" Proprietary Mark or another designated listing. This number must be used exclusively for the franchised business, and any directory listings require prior approval from My Salon Suite. Upon termination of the Franchise Agreement, franchisees must cease using the telephone number and assign it to My Salon Suite. Additionally, franchisees must participate in any System-wide computer network implemented by My Salon Suite and adhere to the standards and restrictions outlined in the Manual, including those related to Confidential Information and prohibitions against libelous or defamatory statements. Franchisees are responsible for any licensing or maintenance fees associated with these networks and must only use the email address provided by My Salon Suite for business-related purposes.
My Salon Suite's initial training program, "My Salon Suite University," is designed to protect and maintain the System Standards and Proprietary Marks. Franchisees and their designated managers must attend and complete this training to My Salon Suite's satisfaction. The training covers various aspects of the business, including online modules, on-demand education, and potential in-person sessions. Franchisees are responsible for all expenses related to training, including transportation, meals, and salaries. By adhering to these guidelines and participating in the training programs, My Salon Suite franchisees contribute to the overall strength and consistency of the brand, ensuring that customers receive the expected level of quality and service.