Can a My Salon Suite franchisee be excused from attending the Annual Conference, and if so, how?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee fails to: (a) complete My Salon Suite University; or (b) attend the Annual Conference as required under this Franchise Agreement, unless excused by prior written consent of Franchisor.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, attendance at the Annual Conference is generally required. However, a franchisee may be excused from attending if they obtain prior written consent from My Salon Suite.
If a franchisee fails to attend the Annual Conference without obtaining prior written consent, My Salon Suite has the right to charge the franchisee both the then-current registration fee and a non-attendance fee. This policy underscores the importance My Salon Suite places on franchisee participation in the Annual Conference for training, networking, and brand consistency.
Furthermore, failure to attend the Annual Conference, unless excused by prior written consent from My Salon Suite, constitutes grounds for termination of the Franchise Agreement. This highlights the seriousness with which My Salon Suite views attendance and the potential consequences of non-compliance for franchisees.