What is the first step in completing the My Salon Suite University initial training?

According to My Salon Suite's 2025 Franchise Disclosure Document, the initial training program, known as My Salon Suite University, requires completion in a specific order. The first step a franchisee must take is to complete the online training or on-demand education component of the program.

This initial training is crucial for franchisees and their designated managers, as it must be completed to the franchisor's satisfaction, ideally sixty days before the franchise's effective opening date. The training covers essential aspects of the My Salon Suite system, ensuring that franchisees understand and maintain the brand's standards and protect its proprietary marks.

Failure to complete the My Salon Suite University program can lead to serious consequences, including the potential termination of the franchise agreement. Therefore, prospective franchisees should prioritize and diligently follow the prescribed order of training, starting with the online or on-demand education, to ensure they meet the franchisor's requirements and set their business up for success.