What is the definition of 'My Salon Suite University' in the context of My Salon Suite franchise termination?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
er things) Franchisor's approval under this Section 9.
- (4) Franchisee shall not promote or otherwise list its Franchised Business or the Proprietary Marks or System, on any social media or networking site, including without limitation, Facebook, LinkedIn, Plaxo, X (formerly Twitter) or YouTube, TikTok without Franchisor's prior written consent.
- (5) Franchisor shall have the right to modify the provisions of this Section 9.6 relating to Websites and social media, as Franchisor shall solely determine is necessary or appropriate. Franchisor may update these provisions through the Manual or otherwise in writing.
10. TRAINING
- A. Initial Training Program. Franchisee, as well as any individual Franchisee designated to manage the day-to-day operations of the Franchised Business (the "Designated Manager"), must attend, and complete to Franchisor's satisfaction, Franchisor's initial training program (the "My Salon Suite University") sixty (60) before opening the Franchised Business Effective Date. If Franchisee is a partnership, corporation, or limited liability company ("Entity"), at least one (1) of the trainees must be Franchisee's general partner, principal shareholder or manager, as applicable. Franchisor will provide the My Salon Suite University to this individual and additional individual tuition-free. All trainees that Franchisee designates prior to opening must attend My Salon Suite University at the same time. My Salon Suite University will be conducted online, on demand education or another location Franchisor designates. Franchisor has the right to convert the My Salon Suite University from Online Training to in-person training. Franchisor provides components of My Salon Suite University by webinar or via the Internet, as Franchisor deems appropriate in its sole discretion. All training related expenses, including Franchisee and other trainees' transportation to and from the training site, meals, and salaries during training, are Franchisee's sole responsibility. My Salon Suite University is intended to protect and maintain the System Standards and the Proprietary Marks and not to control the day- to-day operation of Franchisee's Franchised Business. Franchisee must sign a Training and Joint Employment Acknowledgment to indicate Franchisee's understanding of this. This acknowledgment will be in the form contained in Attachment "F" to the Franchise Agreement. Initial Training ("My Salon Suite University"), must be completed in the following order:
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- Online Training or On Demand Education Completion
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- Designated Mentor Location Visit
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- (1) Replacement Personnel.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to the 2025 My Salon Suite Franchise Disclosure Document, 'My Salon Suite University' is the franchisor's initial training program that the franchisee and their designated manager must attend and complete to the franchisor's satisfaction within sixty (60) days before opening the franchised business. If the franchisee is a partnership, corporation, or limited liability company, at least one trainee must be a general partner, principal shareholder, or manager.
Failure to complete My Salon Suite University can lead to termination of the franchise agreement. Specifically, if the franchisee or their designated manager fails to complete the training within the prescribed period, My Salon Suite may terminate the agreement immediately upon notice. In such a case, the franchisee will not be entitled to any refund of the initial franchise fee or other expenses incurred with My Salon Suite University.
My Salon Suite also has the right to substitute instructors or personnel involved with My Salon Suite University with individuals that have similar experience with the system or have been properly trained by My Salon Suite's personnel to be an instructor. The training is intended to protect and maintain the System Standards and the Proprietary Marks and not to control the day- to-day operation of Franchisee's Franchised Business.