Does My Salon Suite currently require a customized point-of-sale system (POS System)?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor shall have the right to specify or require that certain brands, types, makes, and/or models of computer hardware and software that Franchisee must use in connection with the Franchised Business.
Because of the continually changing nature of technology, any of the specifications listed below are likely to change from timeto-time.
Computer make and model, all prices and specifications listed are subject to change.
Currently we require: (i) a laptop or other computer that meets Franchisor's then- current specifications and is capable of running accounting software such as QuickBooks and/or tenant scheduling software; (ii) a customized point ofsale system ("POS System"), in the event Franchisor makes such a POS System part of its proprietary operating system in the future; (iii) Square card reader for payment integration and processing;(iv) printers and other peripheral hardware/devices; and (v) equipment necessary to maintain a physical, electronic or other security system for the Approved Location and Franchised Business that Franchisor may designate (collectively, the "Computer System").
Franchisor may also require Franchisee to use designated software in connection with the Computer System and Franchised Business (the "Required Software"), as well as the type of tangible media and/or database structure to use part of the Computer System.
Franchisor reserves the right to charge Franchisee a monthly fee for any custom or proprietary software for use in the Franchised Business.
In the event Franchisee already has computer hardware and/or software that meets the System Standards for a Computer System and/or Required Software, then Franchisor may allow Franchisee to use its existing equipment/software in connection with the Franchised Business.
- (2) Compliance with Requirements.
At Franchisor's request, Franchisee will purchase or lease, and thereafter maintain, the Computer System and, if applicable, any Required Software at Franchisee's sole expense.
Franchisee expressly agrees to strictly comply with the System Standards for all items associated with the Computer System and any Required Software.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, franchisees are not currently required to use a customized point-of-sale (POS) system. However, My Salon Suite retains the right to mandate a customized POS system in the future if it becomes part of their proprietary operating system.
Currently, My Salon Suite requires franchisees to have: (i) a laptop or other computer that meets My Salon Suite's current specifications and is capable of running accounting software such as QuickBooks and/or tenant scheduling software; (iii) Square card reader for payment integration and processing;(iv) printers and other peripheral hardware/devices; and (v) equipment necessary to maintain a physical, electronic or other security system for the Approved Location and Franchised Business that My Salon Suite may designate. These items collectively form the "Computer System."
My Salon Suite also has the right to specify the brands, types, and models of computer hardware and software that franchisees must use. Franchisees may be allowed to use existing hardware and software if it meets My Salon Suite's standards. My Salon Suite reserves the right to charge a monthly fee for any custom or proprietary software used in the franchised business. Franchisees are responsible for purchasing or leasing and maintaining the Computer System and any required software at their own expense and must comply with My Salon Suite's standards for these items.