Does My Salon Suite charge a fee for replacement personnel to attend My Salon Suite University?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
aining site, meals, and salaries during training, are Franchisee's sole responsibility. My Salon Suite University is intended to protect and maintain the System Standards and the Proprietary Marks and not to control the day- to-day operation of Franchisee's Franchised Business. Franchisee must sign a Training and Joint Employment Acknowledgment to indicate Franchisee's understanding of this. This acknowledgment will be in the form contained in Attachment "F" to the Franchise Agreement. Initial Training ("My Salon Suite University"), must be completed in the following order:
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- Online Training or On Demand Education Completion
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- Designated Mentor Location Visit
- (1) Replacement Personnel. In the event Franchisee or Designated Manager fails to complete My Salon Suite University to Franchisor's satisfaction, that person may repeat the course, or, in the case of an employee, Franchisee may send a replacement (collectively, the "Replacement Personnel") to the next available training session. Franchisor may charge its thencurrent training tuition fee for Franchisee to re-attend, or have Replacement Personnel attend, My Salon Suite University. Failure by Franchisee, an employee, or any Replacement Personnel to complete My Salon Suite University to Franchisor's satisfaction within the time prescribed in this Franchise Agreement shall constitute default of this Franchise Agreement and Franchisor may terminate the Franchise Agreement.
- (2) Additional Employees.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, if the franchisee or designated manager does not complete My Salon Suite University to the franchisor's satisfaction, they may repeat the course or send a replacement. My Salon Suite may charge its current training tuition fee for the franchisee to re-attend or for replacement personnel to attend My Salon Suite University.
If the franchisee wants more than one additional person to participate in My Salon Suite University, besides the franchisee, their partner, principal shareholder, manager, or designated manager, My Salon Suite may allow it, depending on the availability of personnel. The franchisee will be required to pay $2,000 for each additional person attending My Salon Suite University.
The franchisee is responsible for all training-related expenses for additional personnel, including transportation, meals, and salaries during training. Failure to complete My Salon Suite University within the time prescribed in the Franchise Agreement can result in a default of the agreement and potential termination.