Who bears the expense of providing Wi-Fi internet access for My Salon Suite clientele?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchise must take whatever steps necessary to ensure that the Franchised Business has an accessible Wi-Fi internet access that can be used by Franchisee's clientele and must do so at Franchisee's sole expense.
Franchisor may require: (i) Franchisee to comply with its standards and specifications for Internet access and speed; and (ii) that Franchisee's Computer System be programmed to automatically transmit data and reports about the operation of the Franchised Business to Franchisor.
Franchisor will also have the right to, at any time without notice, electronically and independently connect with the Computer System to monitor or retrieve data stored on the Computer System or for any other purpose Franchisor deems necessary.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, the franchisee is responsible for providing Wi-Fi internet access for their clientele at their sole expense. This means the franchisee must take the necessary steps to ensure accessible Wi-Fi is available for customers of the My Salon Suite location.
My Salon Suite may also require the franchisee to comply with specific standards and specifications for internet access and speed. Additionally, the franchise agreement stipulates that the franchisee must allow My Salon Suite to access the computer system to monitor or retrieve data.
This requirement ensures that My Salon Suite locations offer a consistent and expected amenity for clients. It also allows My Salon Suite to maintain certain standards for technology and data access across all franchised locations.