Who has the authority to revise the 'System' for My Salon Suite franchises?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
The distinguishing characteristics of the System include, without limitation, distinctive exterior and interior design, décor, color scheme, and furnishings of a Franchised Business; proprietary services and products that are offered to clientele of a Franchised Business; uniform standards, specifications, and procedures for operations; quality and uniformity of products and services offered; procedures for inventory, management and financial control; training and assistance; and advertising and promotional programs; all of which may be changed, improved, and further developed by Franchisor from time to time.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to the 2025 My Salon Suite Franchise Disclosure Document, the franchisor has the authority to change, improve, and further develop the System from time to time. The 'System' includes various elements such as the distinctive exterior and interior design of a franchised business, proprietary services and products, uniform operational standards, quality control, inventory management, financial control procedures, training programs, and advertising strategies.
This means that My Salon Suite franchisees must adhere to any changes or updates the franchisor makes to these elements. These changes are intended to maintain uniformity and quality across all franchise locations, which is a common practice in franchising. Franchisees are expected to implement these changes to meet the System Standards prescribed by My Salon Suite.
While franchisees may suggest improvements to the System, any such improvements or additions become the property of the franchisor. The franchisor can then use these improvements across the entire franchise system without owing royalties or fees to the franchisee who initially conceived them. This clause ensures that My Salon Suite maintains control over its brand and operational standards, while also allowing it to benefit from franchisee innovations.