Is attendance at the My Salon Suite annual conference mandatory?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
We may schedule and hold an annual conference, as we deem advisable in our sole discretion, to discuss the current state of the Franchise System, improvements to the Franchise System, hold discussion forums for Franchise System franchisees, and recognize certain franchisees.
In the event we schedule a conference, we require you to attend for up to three (3) days each year and pay our then-current registration fee (Section 8.H. of the Franchise Agreement).
If you do not attend the conference we will charge you the thencurrent registration fee and a fee for non-attendance.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 42–53)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, attendance at the annual conference is required. The FDD states that My Salon Suite may schedule and hold an annual conference, and if they do, franchisees are required to attend for up to three days each year. Franchisees must also pay the then-current registration fee.
Furthermore, if a franchisee does not attend the conference, My Salon Suite will charge the franchisee the then-current registration fee and a fee for non-attendance. This policy underscores the importance My Salon Suite places on franchisee participation in the annual conference.
This mandatory attendance policy ensures that all My Salon Suite franchisees stay informed about the current state of the franchise system, any improvements being made, and have the opportunity to participate in discussion forums. It also allows My Salon Suite to recognize outstanding franchisees, fostering a sense of community and shared success within the franchise system.