What action must a My Salon Suite franchisee immediately cease to do after termination of the franchise agreement?
My_Salon_Suite Franchise · 2025 FDDAnswer from 2025 FDD Document
15. RIGHTS AND DUTIES UPON TERMINATION OR EXPIRATION
- A. Franchisee's Obligations. Upon termination of this Franchise Agreement, regardless of the cause, and upon expiration and nonrenewal or transfer of this Franchise Agreement, Franchisee must, at Franchisee's cost and expense:
- (1) Immediately cease all operations of the Franchised Business under this Franchise Agreement;
- (2) Pay Franchisor immediately all unpaid fees and pay Franchisor, Franchisor's Affiliates, Franchisor's approved vendors, all other monies owed;
- (3) Discontinue immediately the use of the Proprietary Marks, including any use of the Proprietary Marks on any vehicle(s) used in connection with the Franchised Business, and provide Franchisor with proof of de-identification of such vehicles and the Franchised Business within fifteen (15) calendar days of the termination/expiration of this Franchise Agreement;
- (4) Return the Manual and any other Proprietary Materials and Confidential Information, including without limitation all former and existing clientele and customer leases, agreements, future leasing arrangements that have been made (and corresponding schedules) and all other clientele/customer data and lists, within ten (10) calendar days and immediately and permanently cease use of such information and materials;
- (5) Franchisee acknowledges that all telephone numbers, facsimile numbers, social media websites, Internet addresses and e-mail addresses (collectively "Identifiers") used in the operation of the Franchised Business constitute Franchisor's assets, and upon termination or expiration of this Franchise Agreement, Franchisee will take such action within five (5) days to cancel or assign to Franchisor or Franchisor's designee as determined by Franchisor, all of Franchisee's right, title and interest in and to such Identifiers and will notify the telephone company and all listing agencies of the termination or expiration of Franchisee's right to use any Identifiers, and any regular, classified or other telephone directory listing associated with the Identifiers and to authorize a transfer of the same to, or at Franchisor's direction. Franchisee agrees to take all action required to cancel all assumed names or equivalent registrations related to Franchisee's use of the Marks.
Source: Item 23 — RECEIPTS (FDD pages 95–230)
What This Means (2025 FDD)
According to My Salon Suite's 2025 Franchise Disclosure Document, upon termination of the franchise agreement, a franchisee must immediately cease all operations of the franchised business. This means the franchisee can no longer conduct any business activities under the My Salon Suite brand or system.
In addition to ceasing operations, the franchisee must discontinue the use of My Salon Suite's proprietary marks. This includes removing the branding from any vehicles used for the business and providing proof of de-identification within 15 calendar days of termination or expiration. The franchisee must also return the operations manual and any other proprietary materials or confidential information within 10 calendar days, and permanently stop using such information.
Furthermore, the franchisee must take action within five days to cancel or assign all telephone numbers, fax numbers, social media websites, internet addresses, and email addresses used in the operation of the franchised business to My Salon Suite or their designee. They must also notify the telephone company and listing agencies of the termination of their right to use these identifiers and authorize their transfer. The franchisee is also required to cancel all assumed names or equivalent registrations related to their use of My Salon Suite's marks.
These obligations are standard in franchise agreements to protect the brand and ensure a clean break between the franchisee and the franchisor upon termination. Failure to comply with these requirements could result in legal action from My Salon Suite to enforce the terms of the franchise agreement.