What written notice is required when designating a manager for a Gold Star Chili store?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
FRANCHISEE shall designate, and give the COMPANY written notice of the name of the individual that will serve as manager (such manager and any area manager being referred to hereinafter individually as a "Manager" and collectively as the "Managers") of the Store.
The identity of the Manager cannot be changed without prior written notice to the COMPANY of the identity of the replacement Manager, and FRANCHISEE shall be required to promptly comply with the applicable provisions of Section 2 hereof with respect to any training required of such replacement Manager.
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, franchisees must provide written notice to Gold Star of the individual designated as the store's manager. This requirement applies both to the initial manager and any subsequent replacement managers. The written notice must include the name of the manager. Furthermore, franchisees must ensure that any replacement manager completes the necessary training as outlined in Section 2 of the franchise agreement.
This requirement ensures that Gold Star is aware of who is managing each of its franchise locations. This allows Gold Star to maintain communication and ensure operational standards are being met. It also allows Gold Star to ensure that all managers have completed the required training.
For a prospective franchisee, this means that you cannot simply change managers without informing Gold Star in writing. Failing to do so would be a breach of the franchise agreement. The FDD also specifies how written notices should be delivered to Gold Star, including via overnight delivery service or certified mail to the Director of Franchising at Gold Star's headquarters.