factual

Does a Gold Star Store need to conform to Gold Star's design standards?

Gold_Star Franchise · 2025 FDD

Answer from 2025 FDD Document

ime, recommend or suggest prices to FRANCHISEE for the Products sold or offered at the Store. FRANCHISEE is under no obligation to accept any such recommendation or suggestion. FRANCHISEE is, and shall be at all times, free to charge prices entirely of its own choosing, regardless of whether the same do or do not conform to the recommended or suggested prices.

  • 5.9 Changes to the Store. The Store must conform to the appearance, quality, function, design, equipment, furnishing and supply standards of the COMPANY, and, once approved, may not be changed without the prior written approval of the COMPANY. The Retail Location may be constructed, refurbished or altered only in accordance with plans and specifications approved in writing in advance by the COMPANY. Once approved, the plans and specifications may not be altered or modified in any way without the prior written approval of the COMPANY. The contractor chosen by FRANCHISEE to perform any construction, refurbishing or alteration must be reasonably satisfactory to the COMPANY, and the COMPANY shall have the right at its option to participate in any punchlist or other inspection.
  • 5.10 Furniture, Fixtures and Equipment. FRANCHISEE shall at its expense purchase, install and use any furniture, fixtures, leasehold improvements, equipment, supplies, uniforms and signs required by the COMPANY and may purchase, install or use only such furniture, fixtures, leasehold improvements, equipment, supplies, uniforms and signs as are approved by the COMPANY in the Manual or otherwise in writing. FRANCHISEE also must obtain the COMPANY's prior written approval for the alteration or replacement of any such items. These conditions are required to ensure that such items meet the System Standards. Such items and the suppliers thereof must satisfy the conditions applicable to approval under Section 7, below.

  • 5.11 Upkeep of Store. FRANCHISEE shall, at its sole expense, repair and paint the interior and exterior of the Retail Location at reasonable times or upon the reasonable request of the COMPANY. FRANCHISEE shall, at its sole expense, at all times maintain the interior and exterior of the Store, the signs, furniture, fixtures and equipment therein contained, and the surrounding area in a clean and attractive condition satisfactory to the COMPANY and in compliance with the COMPANY's design, appearance, decor and other standards.
  • 5.12 Refurbishment of Store. At the request of the COMPANY, FRANCHISEE will refurbish the Store at its own expense to conform to the trade dress, color schemes and presentation of the Marks in a manner consistent with the image then in effect for new Gold Star Chili restaurants under the System. Such refurbishment may include structural changes, installation of new equipment and signs, remodeling, redecoration, and modifications to existing improvements. FRANCHISEE will complete the refurbishing within the time period specified by the COMPANY pursuant to Section 3.3 hereof. FRANCHISEE acknowledges that the COMPANY cannot estimate the costs of refurbishment but any request by the COMPANY will be in its reasonable discretion.

Source: Item 23 — Receipts (FDD pages 53–163)

What This Means (2025 FDD)

According to Gold Star's 2025 Franchise Disclosure Document, a franchisee must ensure their store conforms to Gold Star's standards regarding appearance, quality, function, design, equipment, furnishing, and supplies. Once the company approves the store's design, any changes require Gold Star's prior written approval. This extends to construction, refurbishment, or alterations, which must follow plans and specifications approved by Gold Star. The contractor chosen for these tasks must also be reasonably satisfactory to Gold Star, which has the option to participate in inspections.

Gold Star also requires franchisees to purchase, install, and use furniture, fixtures, leasehold improvements, equipment, supplies, uniforms, and signs that meet the company's standards. Any alterations or replacements of these items also require prior written approval from Gold Star. These conditions are in place to ensure that all items meet the System Standards, and suppliers must also meet specific conditions for approval.

Prior to construction, franchisees must comply with all applicable laws and regulations, including ADA requirements. Franchisees are responsible for obtaining necessary zoning classifications and clearances. Final construction plans must be submitted to Gold Star for approval to ensure compliance with the company's design standards, including trade dress and presentation of the Marks. Once approved, these plans cannot be changed without Gold Star's written permission. These measures ensure uniformity and protect the brand's image across all franchise locations.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.