What is the standard fee charged by Gold Star for additional training enrollment?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
nd successfully complete the COMPANY's initial training program, such that at all times FRANCHISEE shall comply with the Trainee requirements set forth in this Section 2.1. Any such initial training for replacements Trainees shall be at FRANCHISEE's expense pursuant to Section 2.2 below.
- 2.2 Initial Training. If FRANCHISEE is only required to have one Trainee pursuant to Section 2.1 above, the COMPANY shall provide the initial training program for one additional person who has been designated as a Manager at such locations as the COMPANY selects. No fee shall be charged by the COMPANY for the initial training of such Trainees. Initial training will be provided to any additional persons only if FRANCHISEE pays the COMPANY, for each additional enrollee, the standard fee then charged by the COMPANY to other Restaurant franchisees for such additional enrollment.
- 2.3 On-Site Training. The COMPANY also shall provide an initial training program at the Retail Location for the initial crew of the Restaurant for such period as the COMPANY deems appropriate in its sole discretion. The initial crew must attend and successfully complete such program to the COMPANY's satisfaction prior to the opening of the Store. No fee shall be charged by the COMPANY for such program.
- 2.4 Additional Training. The COMPANY may at its option make available, or require attendance at, refresher or other additional training programs as it deems appropriate. No fee shall be charged by the COMPANY for any such training program at which attendance of FRANCHISEE or any other representative of FRANCHISEE designated by the COMPANY is mandatory. FRANCHISEE must pay the COMPANY for attendance of any optional attendee at any mandatory program and for attendance of any attendee at any optional training program made available by the COMPANY the standard fee then charged by the COMPANY to other Restaurant franchisees for such programs.
- 2.5 Expenses. It is understood that FRANCHISEE shall receive no compensation or reimbursement for any services performed or expenses incurred by FRANCHISEE or any employee or other representative of FRANCHISEE during any training program and FRANCHISEE shall be responsible for all travel, lodging, meals and other related or incidental expenses incurred by FRANCHISEE, and FRANCHISEE's employees and representatives, in connection with any such program.
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, if a franchisee is only required to have one trainee, Gold Star will provide initial training for one additional person designated as a manager at no charge. However, initial training will only be provided to any additional persons if the franchisee pays Gold Star the standard fee then charged to other restaurant franchisees for such additional enrollment.
For optional or refresher training programs that Gold Star may offer, no fee is charged for mandatory attendance of the franchisee or their designated representative. However, the franchisee must pay the standard fee for any optional attendee at mandatory programs or any attendee at optional training programs.
Franchisees are responsible for all travel, lodging, meals, and other related expenses incurred by themselves, their employees, and representatives during any training program. Franchisees are also responsible for ensuring their employees are trained in accordance with Gold Star's standards and methods.