Does Gold Star require written consent for a franchisee to use other identifying characteristics in connection with the Business?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
WRITTEN APPROVALS.** Whenever this Agreement requires the COMPANY's prior approval or consent, FRANCHISEE shall make a timely written request therefor, and such approval may be granted or denied by the COMPANY in its discretion.
No approval shall be effective unless given in writing.
The COMPANY makes no warranties, representations, or guarantees upon which FRANCHISEE may rely, and assumes no liability or obligation to FRANCHISEE, by providing any waiver, approval, consent or suggestion to FRANCHISEE in connection with this Agreement, or by reason of any neglect, delay or denial of any request therefor.
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to the 2025 Gold Star Franchise Disclosure Document, franchisees need written approval from Gold Star for any request related to the Franchise Agreement. This includes using identifying characteristics in connection with the business. Franchisees must submit a written request in a timely manner, and Gold Star has the discretion to either approve or deny the request.
Gold Star emphasizes that no approval is valid unless it is provided in writing. This protects both the franchisee and Gold Star by ensuring there is a clear record of what was approved. It also clarifies that Gold Star is not liable for any outcomes resulting from approvals, waivers, or suggestions they provide.
This requirement for written consent ensures that Gold Star maintains control over its brand and system standards. It allows them to monitor and regulate how franchisees identify themselves to the public, ensuring consistency and protecting the brand's reputation. Franchisees should be aware of this requirement and factor in the time needed to obtain written approvals for any deviations from the standard operating procedures.