When will I receive a copy of the Gold Star Manual?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
oincides with the opening of the Restaurant (Section 2.7 of the Franchise Agreement).
- 4. Loan you 1 copy of the then-current Gold Star Manual (the Manual includes the Operations Manual, Management Manual and other manuals and materials provided pursuant to Section 3 of the Franchise Agreement). You will receive a copy of the Manual after you and Gold Star enter into the Franchise Agreement or we will make the Manual available to you through the internet or other digital medium. The Manual is confidential and remains the property of Gold Star (Sections 3.1 and 3.2 of the Franchise Agreement).
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 26–36)
What This Means (2025 FDD)
According to the 2025 Gold Star Franchise Disclosure Document, you will receive a copy of the Gold Star Manual after you and Gold Star enter into the Franchise Agreement. Alternatively, Gold Star may make the manual available to you through the internet or other digital medium. The manual includes the Operations Manual, Management Manual, and other materials.
The Gold Star Manual is confidential and remains the property of Gold Star. This means you cannot share the manual with unauthorized parties or use it for any purpose other than operating your Gold Star franchise. The manual contains proprietary information that is essential for running the business according to Gold Star's standards.
The FDD also mentions that the table of contents of the Gold Star Manual is attached as Exhibit C, allowing prospective franchisees to review the topics covered in the manual before signing the agreement. This can help you understand the scope of information and guidance Gold Star provides for operating the franchise.