Does Gold Star provide team member resources for online ordering?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
Team Member Resources
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- Certification Quizzes
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- Orientation- Service Promise
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- POS Training
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- Food Safety Training
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- Menu Training
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- Server Training
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- Drive Thru Training
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- Coney Assembly Training
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- Ways Assembly Training
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- Burger Assembly Training
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- Fries Assembly Training
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- Salad Assembly Training
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- Decker Assembly Training
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- GOrito Assembly Training
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- Shake Assembly Training
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- Burrito Assembly Training (Traditional Menu)
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- Chicken Sandwich Assembly Training
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- Kids Meals
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- Plating and Packaging
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- Online Ordering
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- Meal Bundles
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- Employee Engagement Survey
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- Prep Quiz
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, the brand does provide team member resources for online ordering. Specifically, the FDD includes "Online Ordering" as part of the "Team Member Resources".
This means that Gold Star franchisees will have access to training materials and resources to help their team members handle online orders effectively. This is particularly important in today's market, where online ordering has become a significant part of the restaurant business.
The inclusion of online ordering resources suggests that Gold Star recognizes the importance of this sales channel and is committed to providing franchisees with the tools they need to succeed in this area. A prospective franchisee should confirm the format and delivery method of these resources (e.g., online modules, in-person training) during their due diligence.