Does Gold Star provide on-site training for the initial crew of the Restaurant?
Gold_Star Franchise · 2025 FDDAnswer from 2025 FDD Document
- 2.3 On-Site Training. The COMPANY also shall provide an initial training program at the Retail Location for the initial crew of the Restaurant for such period as the COMPANY deems appropriate in its sole discretion. The initial crew must attend and successfully complete such program to the COMPANY's satisfaction prior to the opening of the Store. No fee shall be charged by the COMPANY for such program.
Source: Item 23 — Receipts (FDD pages 53–163)
What This Means (2025 FDD)
According to Gold Star's 2025 Franchise Disclosure Document, Gold Star provides an initial on-site training program for the restaurant's initial crew. The length of this training program is determined at Gold Star's discretion. The initial crew is required to successfully complete this program before the store opens.
This on-site training is provided at no cost to the franchisee. This is in addition to the initial training program that Gold Star provides for either the franchisee or two designated managers, which must be completed before the restaurant opens or within six months of the franchise agreement.
The franchisee is responsible for ensuring that all employees, including future new hires, are trained in accordance with Gold Star's standards and methods. This includes compliance with the system and the franchise agreement, ensuring that the training's form and substance are satisfactory to Gold Star.