What must a new supplier do before receiving Gold Star's approval?

According to Gold Star's 2025 Franchise Disclosure Document, any new supplier must execute a confidentiality agreement that is satisfactory in both form and substance to Gold Star before receiving approval.

If a franchisee wants to use a supplier not already on Gold Star's approved list, they must submit a written request for approval. Gold Star can then require its representatives to inspect the supplier's facilities and request samples for testing and evaluation. The franchisee is responsible for covering the costs of these inspections and evaluations. Gold Star has a reasonable time, up to 60 days after receiving the request and samples, to notify the franchisee of its decision in writing.

Gold Star retains the right to periodically reinspect facilities and items and can revoke approval if a source or item no longer meets the company's criteria. Gold Star is not obligated to approve any specific supplier or item. This process ensures that all suppliers meet Gold Star's standards before being approved for use within the franchise system.